Modality by State for Virtual Visits

Learn more about state-specific requirements for real-time telehealth visits.

Video Visit States

In these video-only states, patients will be prompted to connect with a provider over a secure video connection from their mobile device or computer.

Last updated: September 19, 2022

If a patient in a video-only state encounters an emergency or has certain technology limitations, they will not be denied service and can continue to use audio-only when clinically appropriate.

  • Alaska
  • Arizona
  • Arkansas
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Indiana
  • Iowa
  • Kansas
  • Louisiana
  • Maine
  • Maryland
  • Mississippi
  • Missouri
  • New Hampshire
  • New Jersey
  • New Mexico
  • North Dakota
  • Oklahoma
  • Oregon
  • Rhode Island
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Wisconsin

Phone or Video Visit States

In these audio or video states, patients can choose to connect with a provider either by phone or over a secure video connection from their phone, mobile device or computer.

  • Alabama
  • California
  • Colorado
  • DC
  • Illinois
  • Kentucky
  • Massachusetts
  • Michigan
  • Minnesota
  • Montana
  • Nebraska
  • Nevada
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • South Carolina
  • Washington
  • West Virginia
  • Wyoming