Modality by State for Virtual Visits
Learn more about state-specific requirements for real-time telehealth visits.
Video Visit States
In these video-only states, patients will be prompted to connect with a provider over a secure video connection from their mobile device or computer.
Last updated: January 18, 2023
If a patient in a video-only state encounters an emergency or has certain technology limitations, they will not be denied service and can continue to use audio-only when clinically appropriate.
Phone or Video Visit States
In these audio or video states, patients can choose to connect with a provider either by phone or over a secure video connection from their phone, mobile device or computer.